Deal Once Fees

Effective Date: November 1, 2025
Last Updated: November 1, 2025

Transaction Service Fees

Deal Once charges bilateral service fees for secure payment transactions. Both parties in a transaction pay a fee to support our secure payment infrastructure, fraud protection, and platform operations.

Product Transactions

Party	Fee Structure	When Applied
Buyer Fee	5% of transaction amount	Added to total at checkout
Seller Fee	5% of transaction amount	Deducted from payout

Example: Product Sale

Item Price: A$100.00

Buyer Pays: Item Price: A$100.00 Service Fee (5%): +A$5.00 ──────────────────────────── Total: A$105.00 Seller Receives: Item Price: A$100.00 Service Fee (5%): -A$5.00 ──────────────────────────── Payout: A$95.00

Job Service Transactions

Party	Fee Structure	When Applied
Job Requester Fee	5% of service amount	Added to total at acceptance
Service Provider Fee	5% of service amount	Deducted from payout

Example: Job Service

Service Quote: A$200.00

Job Requester Pays: Service Quote: A$200.00 Service Fee (5%): +A$10.00 ──────────────────────────── Total: A$210.00 Service Provider Receives: Service Quote: A$200.00 Service Fee (5%): -A$10.00 ──────────────────────────── Payout: A$190.00

Verification Fees

Deal Once offers optional verification services to help build trust in our marketplace community.

Identity Verification

Service	Fee	Details
Verified ID Badge	A$2.99	One-time fee, non-refundable

Note: Identity verification is processed through our partner Stripe. The fee is non-refundable regardless of verification outcome.

Business Verification

Service	Fee	Details
Verified ABN Badge	Free	No fee required

Note: ABN verification is processed through ASIC API integration. This service is provided free of charge.

⚠️ Fee Change Policy

Deal Once reserves the right to update fee structures with 30 days advance notice. Any fee changes will be communicated through in-app notifications and email. Continued use of the platform after the notice period constitutes acceptance of the updated fees.

Important Information

Fee Display: All applicable fees are clearly displayed before you confirm any transaction or verification request.
Bilateral Fees in Stripe: Since both parties pay fees, the amount you see in Stripe may differ from your actual payout. Sellers/providers receive payment captured notifications showing their net payout amount (after platform fees).
No Hidden Charges: The fees listed above are the only fees charged by Deal Once. Additional charges may apply from third parties (e.g., bank fees, currency conversion).
Secure Payments Only: Service fees apply only to secure payment transactions processed through Stripe. Direct payment arrangements between users do not incur platform fees.
Rentals: Rental listings are free to post. No transaction fees apply as Deal Once does not process rental payments.
Currency: All fees are charged in Australian Dollars (AUD).
GST: Fees include GST where applicable under Australian tax law.

Questions?

If you have questions about our fees or need clarification, please contact us:

Deal Once Support
Email: support@dealonce.com
Website: www.dealonce.com